Diagnostic Management Services Limited

Interview: Mitchell Smith

Management Consultant

Newcastle City Centre

As an organisation that helps other businesses grow and find suitable funding we understand what it is like and how people have been affected. Therefore, we are happy to help where we can.

How has your business/organisation been affected by the Covid-19 lockdown?

Unable to do business during the lockdown because of government restrictions

What have been the biggest challenges for you during the lockdown whether logistical, financial, etc.?

Logistical getting to see customers but also obviously financial as some of my customers stopped trading and so I had to as well.

What are the biggest challenges coming out of the lockdown?

Getting back and organisations struggling financially.

Have you had to start selling in a different way than usual for example a bar or restaurant selling beer or food online?


If applicable how important has any funding (arts, government, etc.) been to keep going and was it hard to get hold of?

Very important.

Was your type of business one of the ones that fell through the cracks in funding opportunities?

For myself yes as I pay myself through dividends.

Have you done/are doing any crowdfunding for your business or organisation or selling gift vouchers, special products, etc.?


What are the digital tools that you have you been using or are intending to use?

• Zoom, Microsoft Teams or similar
• YouTube
• Facebook Live